Logistics Background
2025 VOC INSIGHT

We hear your voice
Let's co-build an outstanding platform

Every comment guides our service optimization and capability enhancement. Thanks for fueling the platform's iterative upgrades.

Core Data

We persist in making decisions based on data and repay trust with efficiency.

Total of feedbacks
669 Pcs

Every piece of feedback has been recorded.

Participating customers
286

We appreciate your proactive feedback

Processing Status
431 Pcs

have been resolved

Response Time
48 Hours

Your issue resolved within 48 hours

Pain Point Distribution

Click on the category link to view the corresponding business aggregation content on the right side.

Product Price & Inventory
40.36%
Futures Procurement
25.10%
Platform Customer Service
19.88%
Logistics & Fulfillment
10.07%
Other Issues
4.59%
Insight Focus

Product Price & Inventory

Proportion Assessment:40.36%

Core Focus Areas

Product price volatility,procurement cost increase。
Unclear hihg pricing raises trust concerns。
Frequent stock shortages impact purchasing plans。
Your Voices From 2025
To-Create What's Next

Key Issues & Platform Initiatives

We have prepared multiple initiatives targeting core pain points to ensure every matter is addressed and resolved.

💰

Product Price & Inventory

  • Pricing Feedback Mechanism

    Investigate the factors behind excessive pricing and safeguard price competitiveness。

  • Optimize Bulk Procurement Costs

    Adopt bulk procurement models (stock reservation/futures/wholesale) to reduce procurement costs。

  • Flexible inventory locking service

    30-90-day self-initiated stock reservation; deposit-based pre-ordering to avoid stockouts。

  • Inventory alert & replenishment

    Inventory alert notifications; connect with suppliers for urgent restocking.

Supply Chain Model Innovation

  • Standardized Futures Trading

    Full-process online operation, no offline coordination required—efficient and convenient.

  • Lightweight Financial Support

    The platform enables 10%–30% low-advance-payment purchasing with installment plans available to alleviate financial strain, empowering small and medium-sized sellers to scale up their businesses.

  • Supply Chain Synergy Enhancement

    Real-time information synchronization; strict control over every delivery cycle node.

🎧

Service Capacity Enhancement

  • Customer Support Team Enhancement

    Optimize shift scheduling to achieve "second-level response" during peak hours.

  • Intelligent Matching System

    Direct escalation of complex issues to specialists; improve issue resolution rate.

  • Self-service System Enhancement

    Knowledge base iteration for help center; enabling one-click keyword retrieval.

💻

Interaction & Fulfillment Guarantee

  • "Image-based Search Feature"

    With an expected launch in 2026, enable more precise AI-driven product selection.

  • Website Interaction Iteration

    Further streamline business workflows and consistently refine interactive elements.

  • Fulfillment Assessment & Compensation

    Set up full-cycle delivery monitoring & supplier evaluation; penalize delays, compensate customers, and secure fulfillment timeliness & rights.

  • End-to-end Logistics Transparency

    Full-process real-time tracking; monitor every kilometer's status.

2026 Roadmap

Comprehensive Upgrade
Inaugurate the new era of SaleYee Platform

We strive to create a more value-driven, high-efficiency and fully optimized dropshipping ecosystem for cross-border collaborators.

Supply Chain & Category Optimization

Recruit & screen premium suppliers, expand product range, enrich portfolio, meet diverse procurement needs.

Phase 2026

Global Market Distribution

Strengthen multi-market distribution: Canadian warehouse operational; Japan/Australia warehouses in preparation; progressing to global network.

Phase 2026

Core Business Model Upgrade

Strengthen the core position of B2B bulk procurement services: refine tiered pricing, price protection and other supporting policies, optimize service processes, enhance long-term customer experience and loyalty, and achieve mutual benefits.

Phase 2026

Platform Experience Enhancement

Launch a full mall upgrade project, focus on core scenarios (product selection, order management, inventory tracking, logistics monitoring), optimize page interaction and workflows, and enhance customer convenience and overall experience.

Phase 2026

4+

New Markets

100%

Digital Up

Over the past year,every piece of your feedback,
has been an invaluable guide for our service optimization.

Moving forward, we will continue to elevate service quality and iterate product functions.We sincerely appreciate your trust and support throughout the journey.
We look forward to continuing our partnership in 2026, joining hands to embark on a new voyage and write a brilliant new chapter together!

Kick Off 2026 Now!